| Carinsurance.claims is an independent service provider and is not affiliated with or endorsed by RBS Insurance or any other insurance provider. |
Independent Expert Assistance for Car Insurance ClaimsIndependent Support for Car Insurance Claims
Independent and professional claims assistance to policyholders from various insurance providers, including those making a car insurance claim with RBS Insurance. Our role is to simplify your motor insurance claim process and provide clear guidance every step of the way.
Independent and professional claims assistance to policyholders from various insurance providers, including those making a car insurance claim with RBS Insurance.
Carinsurance.claims is an independent service provider and is not affiliated with or endorsed by RBS Insurance or any other insurance provider.
Why Choose Our Services?
Independent Claims Specialists Our team supports claims involving all leading UK insurers, providing impartial guidance throughout the process. |
Immediate Support Receive fast, efficient assistance to ensure your claim is managed smoothly from start to finish. |
We Save You Money Our service saves you from paying your insurance excess—on average, our customers save £537 following an accident. |
Protect Your No-Claims Bonus By managing your claim independently, we help protect your no-claims bonus, ensuring future premiums aren’t affected. |
Completely Free Advice Our services are entirely free to you. We recover our costs directly from insurers through industry-standard processes. |
How Our Car Insurance Claim Process Works:
Report Your Accident
Contact us with details of your accident. Our support team starts work immediately to arrange vehicle recovery, like-for-like hire, and repairs.
Expert Claim Management
We manage all insurer communications on your behalf — saving you time, avoiding confusion, and helping you stay in control.
Quick Resolution
We aim to arrange vehicle recovery, repairs, and replacements promptly — helping protect your financial position and no-claims bonus.
Savings and no-claims outcomes may vary depending on your insurer and policy terms.
Frequently Asked Questions
No — we manage your car insurance claim on your behalf. Our dedicated team handles all communication with the insurer, saving you time, stress, and hassle. You’ll only need to notify your insurer for reference purposes if required.
No, we believe in complete transparency. If you weren’t at fault, we recover all costs from the other party’s insurer. Even if you are at fault, we contribute £150 towards your excess — you only cover any remaining uninsured costs.
The only exception is in the rare event of a fraudulent claim, in which case you may be liable for hire car charges.
No. Claimsline is completely independent and not affiliated with or endorsed by any UK car insurance provider, including Aviva, AXA, Direct Line, or others.
Not directly. Because we manage your claim independently, many of our clients avoid impacting their no-claims bonus.
However, final decisions regarding future premiums are made by your insurer.